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User Agreement
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Dear Customer,
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Before using our services you re required to read the user agreement and accept
all the terms and conditions listed below. Zantida.Com website ("Website") is an
internet based travel portal owned and operated by Zantida UK Travel LTD, a company
registered in the UK & Wales.
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TERMS CONDITIONS
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By making use of this site, you shall be presumed to have agreed to the terms and
conditions outlined below. If you do not accept these terms and conditions, do not
continue to use or access this site.
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USE OF SITE
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Zantida.Com grants you a limited, non-transferable license to use this site in accordance
with the terms and conditions of this User Agreement.
- You may only use this site to make legitimate reservations or purchases and shall
not use this site for any other purposes, including without limitation, to make
any speculative, false or fraudulent reservation or any reservation in anticipation
of demand.
- You shall not make reservation in the name of a fictitious person.
- You agree that you will not use any device, software or routine that would interfere
or be reasonably expected to interfere with the normal working of this site.
- You agree that you shall not take any action that imposes a burden or load on our
infrastructure that Zantida.Com deems in its sole discretion to be unreasonable
or disproportionate to the benefits Zantida.Com obtains from your use of the site.
- You shall be solely liable for any damages resulting from any infringement of copyright,
trademark, or other proprietary right, or any other harm resulting from your use
of this site.
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AGE & RESPONSIBILITY
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By using this site, you accept that you alone are responsible for maintaining the
confidentiality of your account information and your password/s. You agree to accept
responsibility for all activities that occur under your account or password. You
represent that you are of age prescribed by law to be eligible to enter into contract,
and use this to create binding reciprocal legal obligations, and are capable, ready
and willing to discharge any liability you may incur as a result of the use of this
site. You understand that you are financially responsible for all uses of this site
by you and those using your login information.
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ACCURACY OF INFORMATION
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Zantida.Com does not warrant or guarantee the accuracy or completeness of the information
provided on this Website. Under no circumstances will Zantida.Combe liable for any
loss or direct, indirect, incidental, special or consequential damages caused by
reliance on this information. The information on this Website may be changed or
updated without notice. Zantida.Com may also make improvements and/or changes in
the products, services and/or programs described on this site at any time without
notice.
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CONFIDENTIALITY
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Information concerning Zantida.Com and its travel subsidiaries, their employees,
customers, agents, suppliers, franchisees, affiliates or others on whom data is
collected, stored, or processed is the property of Zantida.Com and is confidential
except for the necessary disclosures required by law.
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USE OF COMUNICATION SERVICE
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Zantida.Com may contain services such as email, chat, bulletin board services, blogs,
reviews, surveys, information related to various tourist spots, news groups, forums,
communities, personal web pages, calendars, and/or other message (collectively,
"Communication Services"), you agree to use the Communication Services only to post,
send and receive messages and material that are proper and related to the particular
Communication Service. By way of example, and not as a limitation, you agree that
when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such
as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory,
infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain software or other material protected by intellectual property
laws (or by rights of privacy of publicity) unless you own or control the rights
thereto or have received all necessary consents.
- Advertise or offer to sell or buy any goods or services for any business purpose,
unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know,
or reasonably should know, cannot be legally distributed in such manner.
- Falsify or delete any author attributions, legal or other proper notices or proprietary
designations or labels of the origin or source of software or other material contained
in a file that is uploaded.
- Violate any code of conduct or other guidelines, which may be applicable for or
to any particular Communication Service.
- The user should take particular care while disclosing any identifying information
in any Communication Service, which may be identifiable.
- Violate any applicable laws or regulations for the time being in force in or outside
India.
- Violate any of the terms and conditions of the user agreement or any other terms
and conditions for the use of Zantida.Com contained elsewhere herein.
Zantida.Com has no obligation to monitor the Communication Services. However, Zantida.Com
reserves the right to review materials posted to a Communication Service and to
remove any materials in its sole discretion. Zantida reserves the right to terminate
the user access to any or all of the Communication Services at any time without
notice for any reason whatsoever.
Zantida.Com reserves the right at all times to disclose any information as necessary
to satisfy any applicable law, regulation, legal process or governmental request,
or to edit, refuse to post or to remove any information or materials, in whole or
in part, in Zantida.Com sole discretion.
Zantida.Com does not control or endorse the content, messages or information found
in any Communication Service and, therefore, Zantida.Com specifically disclaims
any liability or responsibility whatsoever with regard to the Communication Services
and any actions resulting from the users participation in any Communication Service.
Materials uploaded to a Communication Service may be subject to posted limitations
on usage, reproduction and/or dissemination; User is responsible for keeping himself/herself
updated of and adhering to such limitations if they download the materials.
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PROPRIETARY RIGHTS
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Zantida.Com may provide the user with content such as sound, photographs, graphics,
video or other material contained in sponsor advertisements or information. This
material may be protected by copyrights, trademarks, or other intellectual property
rights and laws. The user may use this material only as expressly authorized by
Zantida.Com and shall not copy, transmit or create derivative works of such material
without express authorization.
The user acknowledges and agrees that he/she shall not upload, post, reproduce,
or distribute any content on or through the Services that is protected by copyright
or other proprietary right of a third party, without obtaining the permission of
the owner of such right. Any copyrighted or other proprietary content distributed
with the consent of the owner must contain the appropriate copyright or other proprietary
rights notice. The unauthorized submission or distribution of copyrighted or other
proprietary content is illegal and could subject the user to personal liability
or criminal prosecution.
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ENFORCIBILITY OF THESE
PROVISIONS
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Should any of these terms and conditions be held invalid, that invalid provision
shall be construed to be consistent with the applicable law, and in manner so as
to remain consistent with the original intent of Zantida.Com. Provisions not otherwise
held invalid shall remain in force.
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SECURITY WARNINGS
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It is up to you to take precautions to ensure that whatever you select for your
use is free of such items as viruses, worms, Trojan horses, malicious codes and
other items of a destructive nature. In no event will Zantida.Com be liable to any
party for any loss or direct, indirect, incidental, special or consequential damages
caused by use of this website, or any other hyperlinked or interfaced website or
due to accessing data residing on third party servers not belonging toZantida.Com.
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PRODUCTS & SERVICES
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Please Note that none of the information contained in this Website should be viewed
as an offer to sell or as a solicitation to purchase any of our products or services.
Rather, the information on our products and services is provided to you so that
you can learn what products Zantida.Com generally offers. The products and service
statements on this Website are for general description purposes only. Furthermore,
not all the products or services are available in every state or country. Send us
a message via our Contact us, we will supply you with details regarding terms and
conditions, exclusions, products, and services applicable to you.
a. Hotels: While booking a hotel on our site please carefully go through the fact
sheet in details to ensure that the amenities present are as per your requirement.Zantida.Com
generally updates all these fact sheets however it is dependent on the hotel to
provide updated information. Renovation at hotels is normally undertaken at sole
discretion of hotels and not necessarily is informed to us. Incase of any dispute
Zantida.Com shall not be liable for a disruption in information.
b. Sightseeing: You have a choice of seat in coach sightseeing and private sightseeing
tours. Please choose the same carefully. Panoramic tours do not allow you to stop
at the site of the attractions. You will have to follow a schedule. Entrances to
attractions are not included in city tours unless specified.
c. Airlines: You have a choice of full service and low cost airline options. Low
cost airlines do not have all services available on board hence please choose the
airlines carefully before booking. Kindly go through the fare rules and also select
your class of travel. There are paper tickets and/or e-tickets that will be provided
to you. Both are valid to travel by the airlines. However certain airlines do not
entertain e-tickets. In such cases you will be issued paper tickets. We are only
an intermediary party hence cannot be held responsible for any delay or cancellation
of flight or change of route – a decision taken by the airline. You will be subject
to all terms and conditions as per the airlines.
d. Holidays: Please refer to inclusions and exclusions carefully before booking.
You can customize your holiday completely on our site if our packages do not meet
your requirements.
e. Rail and Cruises: Please refer to individual rules applicable against both rail
and cruise providers. These rules will be applicable for each transaction made through
us.
Zantida.Com is a travel and holiday organizer. We do not control or operate any
airline, neither do we control or own any shipping company hotel or transport or
any other facility or service mentioned on the site. We take care in selecting all
the principles however but because we select them- we have no control on running
them. We cannot be held responsible for any lack of service by any independent agency
airline transport hotel or any other service provider.
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BAGGAGE
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You will have to limit yourself as per normal baggage policy of the airlines in
the respective class that you have chosen to fly. Any excess baggage that you carry
shall remain your responsibility. Any loss of baggage by the airlines or the passenger
will be the sole responsibility of the airline and the passenger. Normally economy
class 20kgs is permitted however if you are traveling to US/ Canada you are permitted
to carry 2 pieces as check in and 1 piece as cabin baggage. You are requested to
kindly refer to the baggage rules of the individual airlines as the same gets updated
from time to time.
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HEALTH AND INSURANCE
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It is advisable that the passenger acquires adequate insurance cover to secure their
life health and property. You can purchase the same from our site. Your health and
good life is of utmost importance to us.
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PROFESSIONAL ADVICE
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The information provided on this site is distributed with the understanding that
Zantida.Com is not providing professional advice of any type. If you have a question
requiring professional advice, such as question relating to law, tax or financial
planning, please seek the advice of a qualified professional in the relevant field.
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WARRANTIES
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Zantida.Com specifically disclaims all warranties with respect to this Web site
or your use thereof, express, implied, or otherwise, including without limitation,
all warranties of merchantability and fitness for a particular purpose. Zantida.Com
shall not be liable for any damages resulting from the use or misuse of this site
or the information on this site.
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PAYMENTS
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All online payments that happen for any of the products booked via Zantida.Com site
are secure. Zantida.Com does not store the Credit card details of any customer in
their database or in any data backup system or retrieval systems. Once you are ready
to transact you are transferred to the bank site. The card details are captured
on the credit card site and not ours hence we cannot be held responsible for any
misuse of credit card what so ever.
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REFUND
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Zantida.Com reserves the right to determine the amount of refund value incase of
cancellation and amendments. The decision on the quantum of refund will be final
as that made by Zantida.Com. The refund will be made in the name of the client.
Incase you have booked through the Travel Agent or a Franchisee still we will make
the refund in the passengers name. It will take at least 45 days to process refunds
for all services. There will be no refund for unutilised services unless specified.
All cancellation and amendment charges will be applicable as per principles policies
on which Zantida.Com has no control and you will be subjected to it.
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GOVERNING LAW
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Your contract with the Company pursuant to these conditions is governed and construed
in accordance with English Law. Each party submits to the jurisdiction of the English
courts to settle any claim or matter arising under this contract unless you wish
to submit the matter to arbitration under the scheme referred to in clause.
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INJUNCTIVE RELIEF
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You acknowledge that a violation or attempted violation of any of this User Agreement
and these terms and conditions will cause such damage to Zantida.Comas will be irreparable,
the exact amount of which would be difficult to ascertain and for which there will
be no adequate remedy at law. Accordingly, you agree thatZantida.Com shall be entitled
as a matter of right to an injunction issued by any court of competent jurisdiction,
restraining such violation or attempted violation of these terms and conditions
by You, or Your affiliates, partners, or agents, as well as recover from You any
and all costs and expenses sustained or incurred byZantida.Com in obtaining such
an injunction, including, without limitation, reasonable attorney's fees. You agree
that no bond or other security shall be required in connection with such injunction.
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PRIVACY POLICY
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You have read the Zantida.Com Privacy Policy, the terms of which are incorporated
herein, and agree that the terms of such policy are reasonable. You consent to the
use of your personal information by Zantida.Com and/or its third party providers
and distributors in accordance with the terms of and for the purposes set forth
in the Zantida.Com Privacy Policy. Zantida.Com prompts all its users to register
at one time. The details captured during registration are purely to provide better
service in future. Zantida.Com will not be sharing these details with any other
third party.
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TERMINATION
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Zantida.Com may terminate this User Agreement and these terms and conditions and/or
the provision of any of the services at any time for any reason, including any improper
use of this site or your failure to comply with these terms and conditions. Such
termination shall not affect any right to relief to which Zantida.Comand its third
party providers and distributors may be entitled, at law or in equity. Upon termination
of this User Agreement and these terms and conditions, all rights granted to you
will terminate and revert to Zantida.Com and its third party providers or distributors,
as applicable.
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SUGGESTIONS & COMMENTS
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If you have any questions or suggestions please feel free to email us at Hello@Zantida.com
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Zantida is one of the leading online travel agents: cheap flights, holidays, hotels,
city breaks, and car hire, are our specialty. Website operated by Zantida UK Travel
LTD registered in England with number 06713195, registered office is: 8, Second
Cross Road, Twickenham – TW2 5RF.
We also offer City Break, Short Break, Hotels and Package Holidays to worldwide
destinations. We work with Emirates, Qatar Airways, Etihad Airways, Iberia Airlines,
Kingfisher Airlines, Air India, Malaysia Airlines, Jet Airways, AlItalia Airlines,
Eva Airways, Air China, China Airlines, Gulf Air, TAM Airlines, Tap Portugal, Kuwait
Airways, Czech Airlines, Austrian Airlines, Air Europa, Royal Jordanian Airlines,
South African Airways, Brussels Airlines, Air Namibia, Aerolineas Argentinas, Oman
Air, Vietnam Airlines and many other top Airlines in the world. All the flights
you book with us are ATOL and IATA protected allowing you to book with confidence.
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